Job Board

Essential Duties and Responsibilities

The Data Maintenance Assistant works primarily within Salesforce and related platforms to support data quality, administrative continuity, and church record accuracy for Acts 29.

Ongoing Responsibilities – Tasks and responsibilities central to the role.

• Perform accurate data entry for church records, leader and pastor contact information, partnership statuses, giving records, and other organizational data within Salesforce.
• Conduct systematic audits of Salesforce records to identify and correct inaccuracies, duplicate entries, outdated information, and missing required fields.
• Maintains admin-level Salesforce access to support continuity when the primary administrator is unavailable.
• Identify, document, and resolve data integrity issues across Acts 29’s platforms, including merging duplicate records, standardizing field values, and correcting relational data errors.
• Leverage AI tools and data analysis methods to detect patterns of data error and prioritize cleanup efforts efficiently.
• Track and report measurable progress on data quality improvements using defined metrics, maintaining transparency on audit findings and remediation status.
• Participate in regular team check-ins with the Information Systems & Data Specialist and Chief of Staff to align priorities, communicate progress, and surface issues.

Responsive Responsibilities – Tasks to be performed as needed.

• Assist with troubleshooting and resolving data-related issues or discrepancies as they arise.
• Support the onboarding and offboarding of churches, pastors, and associated contacts by ensuring accurate record creation, updates, and deactivation in Salesforce.
• Respond to ad hoc data requests from Acts 29 staff as directed by the Information Systems & Data Specialist.
• Assist with data entry and record-keeping related to Acts 29’s giving platform (iDonate) and donor records as needed.

Seasonal Responsibilities – These responsibilities arise during specific projects or annual cycles:

• Church Record Audit — Support a comprehensive audit of all church and pastor records in Acts 29’s Salesforce database to verify accuracy, completeness, and proper categorization. Assist in producing a written summary of findings and a prioritized remediation plan.
• Partnership Renewal — Provide data entry and record-keeping support during the annual church partnership renewal cycle, including form submission tracking, partnership status updates, and contact record maintenance.

Note: This job description is not an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties may change or expand based on the evolving needs of the organization.